Order Management Software for Distribution and Trading Businesses

An order management app that can be logged in on a smartphone, iPad or laptop can help your sales rep create orders on the go, your consignees can submit orders for you to review, sales orders from other e-commerce platforms can be fetched into the software.

• With EMERGE’s product management functionality, you can set price ranges, implement tiered pricing, and customize price lists for customers. So when creating a sales order, selecting the right price list or specific selling price for each customer can now be done more accurately and even faster.
• For direct sales at physical stores that some wholesale distribution companies may have, we offer a Quick Order Creation feature specifically for retail operations when you need a process as fast and simple as a POS system.
• With clear information about the batch and expiration date displayed along with the item you select when creating an order, we hope to help your sales process be more accurate and use inventory more efficiently according to the FIFO method.
• Additional Charges can be proportionately added to individual items or to the entire order to accommodate the charging needs of some global wholesale distribution companies.
• With orders from Shopify, you can easily import into EMERGE. These Sales Orders will be automatically marked as Shopify, making tracking and reporting more accurate.

A good order management software not only provides order management functionality but also tracks the fulfillment process till delivery, making the entire process seamless and efficient.

• From the sales order, you can quickly create shipments such as partial shipments, full shipments or dropships based on your needs. The delivery status of all shipments is stored in the Fulfillment module, where you can track and monitor shipments as well as generate invoices for them.
• EMERGE supports a mobile version where you can log in using your smartphone or scanner. This helps your warehouse staff speed up the packing process by scanning barcodes. All information about shipments and orders can be easily tracked on your phone.
• Additionally, you can create and print barcode labels and shipping labels in EMERGE. We support printing multiple labels at once in A4 size and 1 individual label (5X2.5CM/1.97X0.98IN), a way to save money.

• Track the status of your orders with real-time updates across stages such as Pending, Confirmed, Processing, Shipped, and Delivered. You can also customize these statuses to suit your business flow. This keeps both you and your customers in the know at all times.
• By using an order management system, you can set up user access for your employees for financial transparency as well as specify approval processes across sales, invoices, purchases to ensure everything is accurate and under control.
• In EMERGE, you can easily track invoices and customer payments under Accounts Receivable, and monitor supplier receipts under Accounts Payable. Your financial records stay neatly organized and accessible, with real-time status updates. You can also quickly generate and issue credit notes for customers and debit notes for suppliers.
• EMERGE also offers an Open API, making it easy to integrate with your existing payment gateways and invoice systems for smoother, automated transactions.

For some businesses that both manufacture and wholesale, EMERGE offers a Production Module that helps you monitor the manufacturing process in detail.

• You can create production templates for product lines that have a solid manufacturing progress. These templates can only be viewed by those you have set access to, ensuring that no sensitive information is exposed.
• From approved sales orders, you can create production orders if an item is out of stock, this is to keep inventory lean and save up cash in stand-still-stock.
• The entire production line or production order will be tracked with complete information such as the status of each stage along with a bill of materials and more information about batch or expiration.
• In EMERGE, you can set up base units of measure and additional units of measure. With this approach to products and materials, managing and tracking becomes easier and more detailed. This also helps in manufacturing when some products require complex formulas.

EMERGE offers a stable and cost-effective order management solution for wholesale distribution companies called eCart. It is a B2B purchasing platform where you can easily invite your customers to shop at your custom store.

• Set up price lists for promotional campaigns or individual loyalty customers with fixed prices or discounts or tiered prices for each item or even for variant products.
• The customer’s order will be synchronized and updated with your sales order in standard flow. You can set approvals for sales orders coming from eCart as well.
• Customers can download documents such as sales orders, shipments, invoices or track the status of sales orders from their side with ease. This way, you can save time for both customers and salespeople while still ensuring a customized shopping experience for the customer.
• All customer information about their purchases with your company such as the total value of the orders they have made, their purchases in eCart, credit notes, payments or any debts are all stored in the overview for each customer in EMERGE.