Higher Identity and/or EMERGE App will depict Higher Identity Technology Pte Ltd

1) Terms & Condition

They Terms & Condition are intended to explain our obligations to you as a service provider, as well as your obligations, as our customer (both free-trial and paid account), and are binding on any use of the service from the time that access to the service has been provided to you by EMERGE App.EMERGE App reserves the right to change any of these terms and conditions at any time, effective upon the posting of modified terms. EMERGE App will always ensure that every effort is made to communicate these changes to you, be it via email or notification on the website. As it is likely that changes will occur over time, it is your obligation to ensure that you have read, understood and agreed to the most recent terms as set out on the website. These changes can include, but are not limited to, variances in subscription prices over time.

By registering to EMERGE App, you acknowledge that you have read and understood, and agree to these terms and conditions and that you have the authority to agree to and act on behalf of any person or entity for whom you are using the service.
Violation of any of the terms below may result in the suspension or termination of your Account or License to use the Service. Whist EMERGE App prohibits unauthorised conduct and content on the Service as indicated below, you may be exposed to such materials and you agree to use the Service at your own risk and EMERGE App shall not be liable in such event.

2) Definitions

Information refers to any user detail provided to EMERGE App – Include Company name, user name, contact details & other details

EMERGE App refers to the user of EMERGE App’s service Data refers to any information, content and figures provided by you to EMERGE App

3) Term of use

We will require all account EMERGE App users to verify your account through email after signing up within a specified period of time. We cannot accept any subscriptions where accounts are registered or run through automated methods.

We assume that all information provided is correct. We reserve the rights to terminate the account if we have substantial information to prove that the information provided is incorrect.

EMERGE App grants you a limited, non-transferrable, non-exclusive licence to use and access the service solely for your internal business purposes provided that you shall not: (a) licence, sub-licence, sell, resell, rent, lease, transfer, assign, distribute or otherwise exploit the terms of this licence. Unless EMEGE App does grant you resellers right in written document, the above terms have to be abided.

You are not allowed to use your account for any illegal business purpose in the state you are operating in or violate any laws in your jurisdiction. This includes operating illegal business; drugs, human trafficking & those not mention in this terms.

You are responsible for maintaining the security of your account login information (username & password) EMERGE App cannot and will not be liable for any loss or damage from failure to comply with this security obligation. You must notify us immediately in the event of loss of your username and password.

You are responsible that all users using the account has to abide with the term of use
You agree to indemnify EMERGE App against all and any losses, costs and expenses EMERGE App may incur as a result of any breach by you of this

EMERGE App has the right to accept or decline trial and paid account requests in its sole discretion with no obligation to detail the reasoning behind such decision.

4) Service Level

EMERGE App cannot guarantee that the Service will be continuously available as the Service may be unavailable from time to time due to either scheduled downtime for Service upgrades and/or maintenance; and/or any circumstances which are beyond Our control such as technical failures.

5) Free Trial

We may, without notice, amend the terms to a free trial & free trial period. We will make any such additional terms and conditions available on the Website and such terms shall be incorporated into, and shall form part of, this Agreement.

Your access to EMERGE App system could be suspended immediately or partially suspended on expiry of the free trial period for which you have subscribed. If you wish to continue using our Service, kindly provide a valid credit card number at our admin – billing page.

If your account is suspended (expiration of free trial or no payments) for more then 100 calendar days, we reserve the rights to archive or delete the data in the suspended account. Email us at our support email to ensure we do not delete if you need the data in the suspended account.

6) Payments, Refunds & Cancellation

You will be billed for the service in advance at the start date (after your trial period end) and/or renewal period of your subscription term.

There is no refund EMERGE App Payments collected from you regardless of usage or cancellation.
EMERGE App reserve the rights to suspend or terminate access to the service after seven (7) days with written notice to you in the event of late or non-payment of EMERGE App’s invoice date.

Additional users / additional service fees will be charge at pro rated amount in line with your subscription schedule if you increase the user subscription or include additional services during your subscription period.

Your data will be kept for three (3) months after cancellation of your account. You may choose to reinstate the data if you are re-activating your account. We reserve the rights to delete your data after three (3) months.

7) Confidentiality and Right to monitor

EMERGE App understands the information provided from you contained and processed by EMERGE App is confidential and in normal circumstances, will not access or monitor your account.

EMERGE App reserves the right to use such access in order to support, manage and protect the integrity of the services such as, but not limited to preventing illegal activities, virus related issues, suspicious activity and general customer support.

8) Intellectual property

All intellectual property rights in the services, the website and any documentation relating to the services, and all titles, will remain the property of EMERGE App and/or its licensors.

Data you provided to EMERGE App will remain your property. By accepting these terms you are granting EMERGE App permission to use, copy, transmit, store, and back up your information and data to ensure your access and use of EMERGE App.

EMERGE App will do its best to prevent any loss of data. However, there can be no guarantee that there will be no loss of data under any circumstances.

9) Integration & Third party applications / devices

You acknowledge by enabling 3rd party applications, you are allowing EMERGE App to have access to your data, such that our intellectual property terms will take place. You are also allowing your data in EMERGE App to be transferred to the 3rd party application. EMERGE App shall not be liable for disclosure, modification or deletion of your data resulting from 3rd party application access.

10) Limited Liability

EMERGE App liability: for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, for any other liability which may not lawfully be excluded or limited; is not excluded or limited by this Agreement, even if any other term of this Agreement would otherwise suggest that this might be the case.

EMERGE App shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if EMERGE App has been advised of the possibility of such damages), whether such liability arises due to an indemnity, tort, negligence, breach of contract, misrepresentation or for any other reason.

11) Modification of prices & service

EMERGE App reserves the right to increase/decrease prices at any point of time. There will be notice given in writing (email) at least thirty(30) days in advance.

You may choose to terminate the agreement if you do not accept the price changes within fourteen (14) days of the date of notification to EMERGE App in writing.

In order to fufil its obligation in managing or upgrading the service, EMERGE App may at any time, amend the service or documentation relating to the service.

12) Support

Our support terms are displayed in our support page.

EMERGE App may charge additional fees, in prior notice in writing for upgraded support required by you. The additional fees will be added to your invoice.

EMERGE App reserve the rights to change our support terms or structure/offering with fourteen (14) days prior notice in email notice.

13) Termination

The agreement will commence from the date you first access the service (free trial or paid service) unless terminated due to termination terms.

Free trial period: you do not have to make any payment during the free trial period and can cancel the subscription anytime without being charged.

Pre-paid subscription: no refund will be provided by EMERGE App

EMERGE App may terminate this agreement without reasoning within forty (40) days with written notice
Verbal, physical, written or other abuse (including threats of abuse or retribution) directed towards any EMERGE App customer or employee will result in immediate account termination.

EMERGE App reserves the right to terminate or suspend any or all of its customer accounts at will and if reasonably necessary. Discretion will be used, and action may be taken if needed to ensure server integrity for other customers.

Uploading any restricted content as listed below may result in immediate account termination. You must not upload, post, host or transmit the following items to or from the Service including but not limited to: Unsolicited email, SMS’s, or “Spam” messages, Worms, viruses or code of a destructive nature; or Questionable or Illegal material. (Including copyrighted material).

14) Data Protection

You agree to allow EMERGE App to use your data for the following:

EMERGE App respects your privacy and recognizes that your personal data is important to you.
EMERGE App collects, uses and discloses your personal data for the purposes of providing products and services to you, to enhance your customer experience with promotions, and us, to improve our products and services and to offer you rewards.

You also allow EMERGE App and its contractors to process your data

15) Force Majeure

The obligations of each party under this Agreement shall be suspended during the period and to the extent that such party is prevented or hindered from complying with them by any cause beyond its reasonable control such as an Act of God, flood, fire, earthquake, terrorism, riots, civil disorders, strikes, lockouts or other forms of industrial action on the part of EMERGE App staff.

16) Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Singapore and each party hereby irrevocably submits to the exclusive jurisdiction of the Singapore Courts. Notwithstanding the foregoing nothing herein shall preclude either party from seeking injunctions from any court of competent jurisdiction in order to protect its intellectual property rights or confidential information.