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EMERGE will represent Higher Identity Technology Pte Ltd

Last update: 10 December 2025

DEFINITION

EMERGE,” “we,” or “us” means Higher Identity Technology Pte Ltd.

Services” means the EMERGE mobile and web applications at https://emergeapp.net, including inventory, order, and business management tools.

Personal Data” means any information that identifies you directly or indirectly, such as your name, email, contact details, IP address, or any data linked to your EMERGE account.

INTRODUCTION

Welcome to EMERGE, where you can efficiently manage your inventory, orders, and business operations anytime, anywhere.
As a solution provider, we take your privacy seriously. This page explains in simple language how we collect, use, and protect your information. Our goal is to be clear, honest, and transparent so you always know what happens with your data when you use EMERGE.
If you have any questions or concerns regarding your personal information or this Privacy Policy, please reach out to us at  support@emergeapp.net

DATA COLLECTION

We only collect the information that is necessary to run the app and support you effectively. This information includes:

  • Your name, email address, company name and basic business information
  • Login information
  • How you use the system (for example, which inventory pages you view, which actions you take like creating purchase orders, sales orders, or stock transactions)
  • Details you enter into forms or settings, such as product data, supplier contacts, or warehouse information

When you make a purchase, we collect your name, email, address, and payment information (such as credit card number and expiration date) so we can process your order and contact you if there are any problems.

That’s all we collect unless additional information is needed for a specific purpose.

HOW WE USE YOUR DATA

We use your information to run and maintain the EMERGE platform, provide support when you need help, improve features, and keep your account and data safe.

Your business data (such as products, orders, supplier records, customer details, and inventory quantities) is processed inside EMERGE so the system can perform tasks you expect, including calculating stock levels, generating reports, managing serial numbers, producing barcodes, or syncing with platforms you connect to, such as e-commerce stores, accounting apps, billing tools, or shipping carriers.

We use your personal information (like your name, email, and login details) to verify your account, send service notifications, and communicate important updates about your subscription.

We may also send optional promotional emails. If you prefer not to receive marketing messages, you can unsubscribe anytime by contacting us at support@emergeapp.net

We do not sell your data.

HOW WE PROTECT YOUR DATA

Your security is a top priority for us.

  • We safeguard sensitive information (such as credit card details) by encrypting it through HTTPS encryption on our website.
  • We promptly transmit data to our payment processor without retaining full card numbers for extended periods.
  • We adhere to industry standards for ensuring that all information remains secure during transmission as well as once it reaches us.
  • We use role-based access controls so only authorized users in your company can access certain information.
  • We also monitor our systems for security issues and follow industry standards for SaaS platforms.

YOUR CHOICES AND RIGHTS

You maintain complete control over your information. At any time, you may:

  • Request access to or updates on your data
  • Ask for deletion of your account or personal information
  • Unsubscribe from marketing communications

Just contact us at support@emergeapp.net; we will take care of it right away!

THIRD PARTIES

We may sometimes work with trusted third parties to provide key services for our site or business, like hosting or analytics. Examples of service providers include cloud hosting partners (who store our servers), payment processors, email delivery tools, and integration partners such as Shopify, WooCommerce, QuickBooks, or Xero.

We share only the details they need to do their job, and they can’t use your information for anything else. These partners follow strict agreements to protect your data and are not allowed to use it for anything other than helping EMERGE function properly.

We never share data with third parties for unrelated purposes.

THIRD-PARTY LINKS

Links on the EMERGE site to external platforms are provided for convenience. These external sites operate independently and have their own privacy policies. EMERGE does not control, endorse, or take responsibility for their content or data practices. This policy applies only to EMERGE.

LEGAL

We reserve the right to disclose personal information when legally obligated or if deemed necessary for protecting our rights or complying with legal proceedings, such as court orders linked to our Website.

CHANGE TO PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make important changes, we will post them here or in a noticeable place within the app or website, so you always know how your information is handled.

We encourage you to check this page occasionally for the latest version.

REFUND & RETURN POLICY

Payments are non-refundable according to our stated payment terms.